Corporate Retreats & Trainings
For a free download of our retreat planning booklet entitled, “Six Simple Steps for Planning an Effective Retreat” with retreat planning worksheets, send an email to info@larktraining.com. The booklet is sent automatically to your email address - just include your name in the message.
Sol Journeys works in collaboration with Lark Training & Consulting for our Business and Corporate Trainings and Retreats
Is your management team burnt out? Are divisions competing instead of collaborating? Is employee turnover increasing?
Businesses are beset by challenges, finding quality employees, preserving customer loyalty and most importantly making a profit. Frequently businesses find that their internal challenges of communication and collaboration negatively impact ability to serve the customer. One tool to address these challenges is the corporate retreat.
When you bring together the elements of fun, insight and a hands-on experience, employee groups can be inspired to make significant changes in the way business is done. “Give us 4 - 12 hours and we can help your business make measurable improvements”.
We specialize in Unique Customer Service Retreats, Retreats for
Staff Development, and Leadership Retreats.
You know you need a Customer Service Retreat when your business is experiencing any of the following:
- Declining profitability
- Market share is shrinking
- Guest complaints are increasing
- Guest feedback is fair with poor increasing
- Losing loyal customers
- Increasing employee turnover
- Supervisors are complaining about line staff
- Line staff is complaining about supervisors
- When business is experiencing change
Description: During this 1/2 day or full-day retreat your team will experience the good, the bad and the incredibly ugly of customer service. Attendee s will walk in the customer s shoes as well as those of line staff. The team will develop standards for caring for your guests and uncover the barriers that exist to making great service a reality.
You know you need a Leadership Retreat when your business is experiencing any of the following:
- Declining profitability
- Large scale leadership changes
- New team of managers or supervisors
- Process issues between divisions
- Inability to fill orders or provide services due to interdepartmental rivalries
- Increase in industry surprises
- Increasing employee turnover
- Innovation has disappeared
- Flawed logic has lead to unethical decisions
Description: During this day long retreat your team will work on the concept of developing themselves as supervisors/managers as it relates to the organizations culture, values and purpose. We teach a balanced approach that increases management effectiveness, decreases employee turnover and encourages innovation and responsibility.
Excerpt from a recent Press Release on retreats: The main purpose of a retreat is to allow participants to think and be different during their time together, building the relationships necessary for a profitable business. If developed correctly, a retreat is a forum for diverse opinions that lead to innovation and change in the workplace.
Although corporate retreats have become a permanent fixture in the business landscape, participants frequently lament that retreats have little lasting effect on the workplace. “A good retreat is fun,” says Clark, “but a great retreat requires participants to look at the organization in a new and lasting way.”
If you have questions or would like to speak with us about creating a retreat for your business, please contact either Leslie at leslie@larktraining.com (520) 971 - 0456 or Jill at info@soljourneys.com or contact the Sol Journeys office at (520) 795 - 0035, or Toll-Free at 877-795 - 0035.
